Terms of service

RETURN SHIPPING

The Little Rainbow Company is not liable for the loss of an item which is being returned, so please securely package and return using a registered mail.

TAX & IMPORT DUTIES

If you are charged any custom duties or sales taxes for your order, these taxes and duties are non-refundable through The Little Rainbow Company. We suggest you contact your local customs bureau directly to ensure how these duties or taxes may affect you. 

FREE GIFT WITH PURCHASE

If the FULL order is returned, the free gift that was included in your order will also need to be returned. If you choose to keep your gift, a fee will be deducted from your return. $10 on standard gifts e.g. snack bags and $20 on special gifts e.g. baby rattle.

If you receive a standard gift e.g. snack bag and return item(s) making your new order total (excl. sale items) below $100, you will also need to return your standard gift or a $10 fee will be deducted.

If you receive a special gift e.g. baby rattle and return item(s) making your new order total (excl. sale items) between $100- $249.99, you will also need to return your special gift or a $10 fee will be deducted, this will not be reimbursed with a standard gift. If your new order total ( excl. sale items) falls below $100, you will also need to return your special gift or a $20 fee will be deducted.